Terms & Security – HnB Store

1. Orders

Placing an order on our website is not a confirmed agreement. HnB reserves the right to cancel any order due to stock issues, pricing errors, or technical problems.
Order confirmation is only valid once the product is shipped.

---

2. Payment

We offer:

• Cash on Delivery (COD)

• Prepaid (Bank/Card)

For prepaid orders, payment may be processed before dispatch.

---

3. Delivery

• Delivery available across Pakistan

• Standard delivery time: 2–5 working days

• Delays may occur due to logistics or unforeseen issues

---

4. Returns & Exchange

• Return/exchange request must be made within 2 days of delivery

• Product must be unused, sealed, and in original packaging

• Used or damaged items will not be accepted

👉 Shipping cost for returns is paid by the customer (unless product is faulty)

---

5. Refunds

• Refunds (if applicable) are processed after inspection

• For prepaid orders, refund will be issued via bank transfer or store credit

---

6. Product Authenticity

We guarantee 100% original products.
However, results may vary from person to person.

---

7. Order Cancellation

HnB reserves the right to cancel orders due to:

• Stock unavailability

• Suspicious activity

• Incorrect pricing

---

8. User Information

We collect basic details:

• Name, contact, address

• Order & browsing data

This is used only for order processing and customer support.

---

9. Intellectual Property

All content, images, and branding belong to HnB and cannot be used without permission.

---

10. Liability

HnB is not responsible for:

• Allergic reactions or misuse of products

• Delays caused by courier services

---

11. Governing Law

All terms are governed under the laws of Pakistan.

---

12. Contact

For any queries, contact us via:

• Email / WhatsApp / Social Media